Thanks to the revolutionary ARM-based Apple M1 chip that powers the new MacBook Air (Apple has ditched Intel for these new laptops), this is a stunning achievement: a thin and light laptop that offers great performance, even with 4K video editing, while also offering incredible battery life. This is definitely the highest placement an Apple laptop has ever found itself in one of our lists, but the MacBook Air (M1, 2020) is worthy of this spot. The new Apple MacBook Air (M1, 2020) isn't just the best laptop Apple has ever made, it's also the best value laptop money can buy right now. Want to work on interesting technical challenges on services that touch over 90% of the UK adult population?įollow DVLA on Twitter, Facebook and LinkedIn and subscribe to our Inside DVLA blog. secure laptops, for those who need them, that work properly and saves us a lot of wasted hours and frustration.the majority of staff, bar a few with specialist requirements, will have IT kit that is less than 3 years old.86% of us are now reporting IT incidents via a self-service portal.And, they continually find better ways to do it.Īs well as providing you with best-in-class services we also make sure DVLA staff get the best tools for the job which means: We’re ‘users’ too: from laptop requests to broken printers to creating a new digital service - our team covers a lot of ground. Remember we’re one of the first in government to do IT in-house. When you operate at the scale we do, collecting around £6 billion in vehicle tax for the Treasury, dealing with around 50 million vehicle licence transactions (78% online), over 11 million driving licence applications (68% online) and 26 million card payments annually it’s important we get it right! Our aim is to provide a ‘best-in-class IT service’ using our own in-house IT This is a record breaking volume of enquiries and transactions across all our services. We completed 1 billion transactions last year – over 90% online By trusting our people and skills we’re seeing our transformation happen before our very eyes. We’re actually providing better services than ever before. Many a sleepless night was spent fearing: the scale of change, removing the safety blanket of a third party service provider and the potential effect on the quality of service we offered.
That’s around £55 million in cost savings – this is huge. We also meet the needs of a diverse and ever growing digitally aware customer base and look after a wide range of needs by providing assisted digital services. I keep saying this but, it’s people, not technology allowing us to provide efficient and effective services. It’s been 4 months since I blogged about DVLA’s IT strategy and our transformation that’s taking us onwards and upwards.
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